Your Questions, Our Answers

Charge the device fully for about 30 minutes, then switch it on and adjust the palm motion with the remote.

Yes! Always heat it gently (50–60°C) for 1–2 minutes and never leave it unattended while warming.

The Hushie™ Sleep Pillow is ideal for newborns up to 12 months old.

The outer cover can be removed and hand-washed. Never submerge the motor core or electronic parts in water.

A full charge provides several hours of use, depending on the motion speed and heating duration.

Yes, you can use either feature alone or combine them for maximum soothing comfort.

Some babies need time to adjust. Try using it during nap time in short sessions to get them familiar.

Yes! We offer a 30-day satisfaction guarantee. Please contact us if you need assistance with returns or exchanges.